At Damm Jewels, we strive to deliver your artificial jewelry orders safely and on time.

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Please read our shipping policy carefully.

 

1. Order Processing TimeAll orders are processed within 1–3 business days after confirmation.

Orders are not shipped or delivered on Sundays or public holidays.In case of high order volume, processing may take slightly longer. Customers will be informed in advance.

 

2. Shipping LocationsWe currently ship across India.International shipping is not available at the moment (can be updated later).

 

3. Shipping ChargesShipping charges (if applicable) will be calculated and displayed at checkout.Free shipping may be offered during promotional periods or on minimum order values (as mentioned on the website).

 

4. Estimated Delivery TimeStandard delivery time is 4–7 business days, depending on the delivery location.Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

 

5. Courier PartnersWe use trusted third-party courier and logistics services to ensure safe delivery of your jewelry.

 

6. Order TrackingOnce your order is shipped, you will receive a tracking ID via SMS, email, or WhatsApp.You can track your order using the link provided.

 

7. Incorrect Address or Failed DeliveryPlease ensure that the shipping address and contact details are correct.Damm Jewels is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.Re-shipping charges may apply in such cases.

 

8. Damaged or Missing PackagesIf your order arrives damaged or incomplete, please contact us within 24 hours of delivery with photos/videos of the package.Claims raised after this period may not be accepted.

 

9. Contact InformationFor any shipping-related questions, please contact us: